Register for this Webinar
Accelerate Sales Effectiveness and CX with Speech Analytics
The surest way to sales effectiveness is having a formal process for elevating the customer experience and the tools to monitor agent performance and improvements over time.
Join Marvie Wright, Director of Sales/Leadership Training at Dialog Direct, as she shares her 6-step Quality Success Process for improving CX and sales performance. Using speech analytics insights, Dialog Direct has developed a Life Cycle of Analysis to achieve measurable, consistent and repeatable results.
In this webinar you will learn how to: