May 23rd at 2pm EST / 11am PST
How Artificial Intelligence and Interaction Analytics Drive Better Customer Experiences
Artificial Intelligence (AI) continues to be the hottest topic in technology with the promise of dramatically changing the customer experience landscape. How you ask? Our upcoming webinar will dig deep into how for the first time, data is available to be analyzed like never before! Contact center interaction transcripts – speech, chat and social - are a massively untapped dataset. Unlocking this data is key to increase contact center efficiency and give your company a competitive customer experience advantage.
In this webinar hear from contact center industry experts on how machine learning and AI are changing the customer experience landscape and how it can make a real impact in your business!