Showcase Dates:

Thursday, August 7- 8 AM PT / 11 AM ET / 4 PM BST / 5 PM CEST
Tuesday, August 12- 8 AM PT / 11 AM ET / 4 PM BST / 5 PM CEST
Tuesday, August 19 - 7 AM ET / 12 PM BST / 1 PM CEST
Wednesday, August 27- 8 AM PT / 11 AM ET / 4 PM BST / 5 PM CEST

Join us for our Innovation Showcase!

Imagine a customer engagement solution that instantly delivers human-like service, automates complex, high value interactions across any channel, and seamlessly transfers vital context to live agents for a seamless customer journey – now a reality with CallMiner’s new voice-first virtual agent.

Join us for our exclusive Innovation Showcase (offered live across five sessions) and discover how leading organizations in financial services, healthcare, telecom, utilities, retail/CPG, and technology are boosting efficiency and customer experience (CX) with intelligent automation.

What makes this a must-attend?

  • Interactive, action-driven demo: Experience our voice-first virtual agent in action, powered by native SIP voice integration for crystal-clear quality and real-time, secure data exchange.
  • Proven business impact: Discover how organizations are slashing operational costs, cutting wait times by up to 60%, and unlocking new revenue streams, all while maintaining compliance and delivering exceptional customer experience.
  • Insights for every role: Whether you’re a business strategist, operations executive, or technical leader, you’ll learn best practices, implementation frameworks, and KPIs for success – plus access to additional deep-dive sessions as needed.
  • Your questions answered: Bring your toughest challenges to our live Q&A with our team of industry experts so you can leave with practical solutions.

Attend any one of five live sessions – pick the date that fits your schedule. Be among the first to access a free trial or schedule a private workshop tailored to your business.

Don’t just react to the demands of modern CX – lead the way. Register now for your Innovation Showcase and unlock tomorrow’s engagement, today.

Speakers:

Scott Kendrick
SVP of Strategy and Corporate Development

Scott is responsible for steering CallMiner's strategic direction to ensure sustained growth, market dominance, and increased adoption of conversation intelligence across emerging market segments and use cases, all aimed at enhancing business performance within the contact center and throughout the organization. Additionally, he is accountable for cultivating and overseeing strategic partnerships that facilitate the widespread dissemination of CallMiner's industry leading platform and its expansion through a network of technology providers. Scott brings 30 years of experience in software strategy, product management, design, and marketing, covering a spectrum from consumer applications to enterprise cloud solutions.
Prior to joining CallMiner, he served as the Senior Director of Global Product Management at MIVA, an internet search marketing company, and held the position of Director of Product Management and Marketing within the New Ventures division at Corel Corporation, known for their personal and business software products like CorelDraw® and WordPerfect®. Scott holds a Bachelor of Science in Civil Engineering from Queen’s University in Ontario, Canada, and is certified in Pragmatic Marketing and SCRUM methodologies.
Dominik Předota
VP Automation Sales

In a world of specialists, Dominik Předota stands out as a dynamic generalist. Skilled at quickly adapting to new challenges, connecting the dots across disciplines, and driving impactful business outcomes. As part of the team at VOCALLS, now a CallMiner company, Dominik is shaping the future of AI-powered agents, transforming cutting-edge technology into real-world results. With a passion for innovation and a track record of cross-functional success, Dominik brings a unique perspective on how to turn ideas into action in the age of AI.
Quincy Yuen
Sr. Director, Solutions Architect

As the leader of the Solutions Consultant team at CallMiner, Quincy works with his team to best demonstrate the capabilities of the CallMiner solution and how they address the business needs of customers to deliver ROI. The team shows this via product demonstrations, as well as “test drives” where actual prospect and customer data is analyzed in a CallMiner system. Quincy has over 17 years of experience in conversation analytics.
Tom Wendt
SVP Sales

Tom Wendt is the Sr. Vice President of Sales for CallMiner, joining the company in 2012. Tom has over 20 years of leading and growing high technology sales teams. Tom is responsible for sales and growth within CallMiner’s installed customer base, including expansion into other lines of business. Prior to joining CallMiner, Tom worked at Nuance Communications in various sales leadership roles involving contact center and speech recognition solutions. Tom holds a Business of Administration degree from Saint Michael’s College in Winooski, VT.
Alexis Kitchen
Director, Product Management

Alexis is a Director of Product Operations at CallMiner, where she represents the voice of the customer while launching new features.  Previously a Product Manager and Business Intelligence Analyst at CallMiner, Alexis has worked hand-in-hand with customers to utilize speech analytics to drive ROI initiatives and with development teams to implement respective improvements.  She is a certified Agile Product Owner, Six Sigma Green Belt, and CallMiner BIA and has received her certification in business process modelling and simulation.

Register: