25 July 2019
2:00 p.m. BST
Generate and Accelerate ROI with Interaction Analytics and Consulting Services
Automated interaction analytics are converting call centres from cost centres to revenue and profit generators. Ember Services and CallMiner invite you to an educational webinar on how through analytics you can unlock the value buried in your customer interactions and will also highlight customer examples of success.
This webinar is designed to help you understand where analytics, both speech and chat, can deliver quick wins in the call centre, driving efficiency and agent performance, as well as sustained value across your business.
In this webinar you will learn how to:
There will be opportunities for participant and speaker interaction with the audience.
Ember Services and CallMiner have an award-winning record in delivering interaction analytics solutions that transform business performance.