New technologies, new integrations, and an accelerated move to the Cloud by many contact center as a service (CcaaS) providers have made the implementation of real-time agent guidance easier than ever.

Join Julian Tiongson, Product Lead for Five9 CRM, UC, and VoiceStream, and MJ Johnson, Sr. Director of Product Marketing at CallMiner as they explain the why and the how of leveraging the Cloud and the integration between their respective products to make the dream of real-time agent guidance a reality.

You'll learn:

  • The benefits of CCaaS solutions
  • How Five9’s VoiceStream delivers real-time conversations from their CCaaS to CallMiner’s conversation analytics platform
  • The ease with which integration and implementation occurs
  • Use cases unlocked by real-time guidance

P.S. All webinar attendees will receive a $10 Amazon gift card after the webinar. So register today!

Speakers:

Julian Tiongson
Product Lead
Five9 CRM, UC, and VoiceStream

MJ Johnson
Sr. Director of Product Marketing
CallMiner

Speaker Name
Speaker Title

Sed ac purus sit amet nisl tincidunt tincidunt vel at dolor. In ullamcorper nisi risus, quis fringilla nibh mattis ac. Mauris interdum interdum eros, eget tempus lectus aliquet at. Suspendisse convallis suscipit odio, ut varius enim lacinia in. Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Speaker Name
Speaker Title

Sed ac purus sit amet nisl tincidunt tincidunt vel at dolor. In ullamcorper nisi risus, quis fringilla nibh mattis ac. Mauris interdum interdum eros, eget tempus lectus aliquet at. Suspendisse convallis suscipit odio, ut varius enim lacinia in. Lorem ipsum dolor sit amet, consectetur adipiscing elit.

SIGN UP