Why You Need More Punk in Your CX

To differentiate and stand out from the crowd, as either an individual or a brand, has become increasingly difficult. Competition, disruption, AI, analytics, automation, omnichannel, personalisation, ROI, whatever the focus is – it’s a challenge.

In a punchy and colorful way, CX thought leader Adrian Swinscoe, Aspirant Punk, will explore why taking a more ‘punk’ approach to these challenges will help you and your teams harness creativity and deliver the outcomes your organization wants to see. Adrian will also focus on why it’s no longer sufficient to talk about “just CX” and what role conversation intelligence can play in increasing both CX and organizational performance.

Attendees will learn:

How to keep it ‘punky’ while driving results for the business
The trends that are the most impactful drivers of CX
How to leverage insights to understand what’s working and what’s not, and help inform decision-making
And more!

Register today for this insightful and entertaining webinar that’s sure to provide takeaways you can leverage at your own organization.

Speakers:

Adrian Swinscoe

Aspirant Punk

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