Discovering effective strategies to boost employee experience is crucial for modern organizations. Fostering workplace satisfaction and loyalty is the key to a successful and efficient workplace. How are businesses staying ahead of the competition by prioritizing a compassionate and forward-thinking approach to employee well-being?  

Join Jim Halloran (Solutions Analyst Speech Analytics, Inizio Engage) in this enlightening live session where he’ll unveil 3 proven strategies to optimize the employee experience. Discover what your organization can do to avoid burnout and improve the experience of employees and customers. 

In this live session, you’ll gain valuable insights into: 

  • Identifying early challenges your organization may face in approaching employee well-being and practical tips on overcoming them 
  • Leveraging quality monitoring and customizing it to suit your specific needs to drive organizational success 
  • Monitoring important metrics to obtain crucial insights into what really matters to your employees 
  • ...And more!

Register today to enhance your understanding of conversational intelligence and its impact on employee well-being. Don’t miss this informative live session! 

Speakers:

Jim Halloran
Speech Analytics Solutions Architect
Inizio Engage

As the Speech Analytics Solutions Analyst at Inizio Engage, Jim is responsible for managing the entire speech analytics program.  He has been a CallMiner customer since 2010, and helped develop the first automated quality scorecard. 

Prior to joining Inizio in 2022, Jim had an extensive career in the financial services industry at Merrill Lynch and Pershing.  He has over 10 years' experience in process improvement roles and is a certified Six Sigma Master Black Belt. 

Angelica Lunod
Events Marketing Manager
CallMiner

Angelica Lunod is a seasoned marketing and events professional with 12+ years of expertise in creating meaningful and memorable experiences. Driven by her passion for bringing people together, Angelica has led the production of a wide variety of events in many formats, from virtual webinar bootcamps to anime conventions.

Angelica is currently pursuing a Master's in Strategic Communication & Innovation from Texas Tech University. Outside of work, Angelica has a deep love for west coast swing, Latin, and country dancing. Her passports contain stamps to over 40 countries and counting.

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